Role-based AI Copilots transform customer service and sales
In an ideal world, your customer service agents would possess exceptional memories, be available anytime, instantly recall past conversations, and effortlessly suggest the best course of action while…
https://www.alithya.com/en/insights/blog-posts/role-based-ai-copilots-transform-customer-service-and-sales
Microsoft Project Operations: 4 key advantages for your service business
In the services industry, whether you’re in consulting, engineering, or professional services, effective project management is essential to ensure profitability and customer satisfaction. Success in…
https://www.alithya.com/en/insights/blog-posts/microsoft-project-operations-4-key-advantages-your-service-business
North American Manufacturing Excellence Summit 2025 (NAMES25)
Alithya is sponsoring the NAMES25 summit, happening April 14-16, 2025, at the Omni Fort Worth Hotel in Fort Worth, Texas. The summit brings together the “who’s who” of manufacturing executives,…
https://www.alithya.com/en/insights/events/north-american-manufacturing-excellence-summit-2025-names25
Alithya's President and CEO Paul Raymond to Speak at the 28th Annual Scotiabank TMT Conference
MONTREAL, Feb. 27, 2025 /CNW/ - Alithya's President and Chief Executive Officer, Paul Raymond, will speak at the 28th Annual Scotiabank TMT Conference on March 5, 2025. Mr. Raymond is…
https://www.alithya.com/en/insights/press-releases/alithyas-president-and-ceo-paul-raymond-speak-28th-annual-scotiabank-tmt
Master Gen AI in financial services with responsible AI strategies
Generative AI (Gen AI) presents enormous opportunities for financial services organizations striving to enhance their operations, serve customers more effectively, and streamline AI-driven decision-…
https://www.alithya.com/en/insights/blog-posts/master-gen-ai-financial-services-responsible-ai-strategies
Microsoft Security Copilot offers enhanced AI-driven protection
Around the globe, businesses across all industries are undergoing revolutionary changes using artificial intelligence (AI) tools. As a result, businesses are experiencing increased levels of…
https://www.alithya.com/en/insights/blog-posts/microsoft-security-copilot-offers-enhanced-ai-driven-protection
Alithya named to CRN's MSP 500 List for 2025
MONTREAL, Feb. 17, 2025 /CNW/ - Alithya Group inc. (TSX: ALYA) ("Alithya") announced today that CRN®, a brand of The Channel Company, has recognized Alithya on its Managed Service Provider (MSP)…
https://www.alithya.com/en/insights/press-releases/alithya-named-crns-msp-500-list-2025
Cost of Care Analytics: data-driven insights for more intelligent healthcare financial planning
Measuring the cost of performed services has long been challenging for healthcare providers. Healthcare is both a high volume and high uniqueness/complexity industry. Additionally, healthcare…
https://www.alithya.com/en/insights/blog-posts/cost-care-analytics-data-driven-insights-more-intelligent-healthcare-financial
Alithya sustains operational strength with continued solid margin improvement
Q3-2025 HighlightsRevenues decreased 3.9% to $115.8 million, compared to $120.5 million for the same quarter last year. On a sequential basis, revenues increased in all segments of the business,…
https://www.alithya.com/en/insights/press-releases/alithya-sustains-operational-strength-continued-solid-margin-improvement
Overcome unstructured document management challenges with AI
Every day, businesses like insurance companies face a mountain of paperwork with claims to process, invoices to reconcile, and contracts to review. These documents generate massive amounts of…
https://www.alithya.com/en/insights/blog-posts/overcome-unstructured-document-management-challenges-ai