Alithya can help you grow, evolve, and transform your business with Microsoft Dynamics 365

We have 20+ years of experience helping clients implement Microsoft Dynamics 365. With Alithya’s strategy and Microsoft’s technologies, you can adapt and innovate across your entire business. Microsoft Dynamics 365 provides a single integrated platform for all your business needs. 

 

We provide end-to-end Microsoft implementation and upgrade services to help you define and achieve your financial, operational, and customer engagement goals. 

 

Alithya’s services and Microsoft’s technology help you share insights, improve collaboration, enhance security, and access global data centers, all to generate real business outcomes and value. 

These outcomes include:

Benefit from our award-winning, outcome-driven approach

With Alithya, implementing your Microsoft solutions can mark the start of a transformation journey full of new possibilities. 

2023
Partner of the Year in US and Canada
1%
Top 1% of Dynamics partners worldwide
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19X
Inner Circle Award Winner
21+
Over 21 Microsoft Awards

Alithya CONNECT

Your Microsoft Managed Services Portal

 

Get the most out of your technology investment with ongoing managed services and support for your Microsoft solutions

Boost your value with a modern ERP and CRM approach

Seamlessly connect your entire business with transparent finance and operations and a 360-degree customer engagement perspective. 

Enterprise Resource Planning (ERP)

Microsoft Dynamics Consulting

Surpass your finance and operations goals with a modern ERP approach powered by Microsoft Dynamics 365 and Alithya ERP solutions and services.

 

Increase the visibility of critical ERP operations ‒ from finance and supply chain to project and talent management. Embed business intelligence, insights, and process automation in the applications your people rely on to get work done and deliver strategic outcomes.

Microsoft D365 ERP Modules

Dynamics
  • Finance - Assess financial health and improve controls with embedded analytics and AI-driven insights. 
  • Supply Chain Management - Predict change and respond quickly with transparency, proactive planning, and optimal productivity. 
  • Project Management - Track progress, assign the right resources, and deliver profitable projects on time and on budget. 
  • Talent Management - Elevate employee recruiting, onboarding, and retention with an integrated, scalable HR experience. 

Customer Relationship Management (CRM)

Improve customer engagement and empower sales, service, and marketing teams with Microsoft Dynamics 365 and Alithya CRM solutions and services. 

 

Step up your marketing, sales, and service success with automation, data analytics, real-time business intelligence, and end-to-end campaign management. 

 

Experience the power of a unified platform and collaborative data with D365, Power Platform, Office 365, Teams, other legacy systems, and more. 

Microsoft D365 CRM Modules

Dynamics2
  • Sales - Close more deals and build lasting connections with a single view of your customers and their future needs. 
  • Marketing - Keep marketers on the same page to plan, execute, and analyze campaigns seamlessly across channels. 
  • Customer Service - Consistently exceed customer expectations by optimizing resources and assisting technicians efficiently. 
  • Field Service - Boost service levels across all touchpoints by providing fast access to real-time customer data. 
  • Project Service Automation - Track progress, assign the right resources, and deliver profitable projects on time and on budget. 
  • Customer Insights - Acquire and share actionable, AI-powered, and predictive insights on all customer-facing operations. 

Lead Your Industry in an Era of Exponential Change

Achieve your unique business outcomes with Microsoft technologies and Alithya’s deep industry knowledge.

Elevate the performance of your entire business ‒ from the factory floor to customer service ‒ while addressing compliance, production, and sales challenges. Navigate erratic demand, resource and capacity constraints, strict regulations, and raw material volatility by empowering employees with accurate forecasts, real-time intelligence, best-practice templates, and modern ERP and CRM solutions.

 

 

  • Alithya 365 Operations
    Consolidate the information you need so you can gain key visibility on quality problems and drive important decisions in your organization to ensure compliance with requirements. 
  • Alithya 365 Power Apps for Manufacturing
    Give your team higher-quality data to plan better, sell more, track assets and warranties, and process returns with our Microsoft Power Apps for manufacturing. 
  • Alithya 365 DiscreteXpress
    Use a pre-configured infrastructure, toolset, and sample data to provide an easy place for discrete goods manufacturers to start their implementation—eliminating costly hours of analysis and training. The result: easily manage production orders, support lean manufacturing processes, forecast sales, configure products and more.
  • Alithya 365 EAMXpress
    Incorporate leading industry scenarios into a tested and proven asset management template for a quick shop-floor ERP implementation in equipment-focused industries. The result: streamline processes like corrective and preventative maintenance as well as spare parts management.

     

Microsoft Dynamics 365 and our industry expertise can empower you to conquer the challenges of producing and distributing high-quality food. Weather changing consumer preferences, tightening regulations, and rising demand for sustainability with a data-driven culture running on one source of truth.  

 

Take on any challenge, including:  

 

  • Regulatory requirements  
  • Changing consumer demands  
  • FSA/USDA validation  
  • Recall and mock recalls  
  • Quality control  
  • Mergers and acquisitions  
  • Traceability  
  • Supply chain disruptions  

 

Alithya 365 FoodXpress

Integrate more than 1,000 defined processes, data sets and food industry-related settings into Microsoft Dynamics 365 for F&O. The result: better manage batches and lots, co/by-product and catch weight processing, trade promotions, customer rebates and more.

 

Alithya 365 Dairy

Fulfill dairy-specific regulatory requirements, complex accounting and reporting rules, quality testing demands, traceability needs, and complex formulations/processing requirements. 

Manage multiple variables across your product engineering and delivery processes by combining Microsoft Dynamics 365 with industry expertise that chemical manufacturers trust.  

 

Solve challenges, including:  

 

  • Growing from mergers and acquisitions  
  • Changing regulations  
  • Minimizing raw materials waste  
  • Managing batch potency  
  • Accelerating research and development  
  • Developing sustainable products  

 

Alithya 365 ChemXpress

Streamline chemical-specific procedures and leverage the benefits of your historical data for quick reporting across your organization. Results: easily manage batches and lots, potency, quality, co/by-product processing, customer rebates, trade promotions, compliance tracking, attribute-based pricing and more. 

Alithya and Microsoft Dynamics 365 can help you move goods faster with less waste and better compliance. Maximize capacity, comply with regulatory demands, and drive continuous improvement by gaining greater visibility organization-wide with one source of truth.

 

Tackle these areas:  

 

  • Regulatory requirements  
  • FDA and USDA validation  
  • Quality controls  
  • Complete traceability  
  • Production and R&D management  
  • 21 CFR Part 11 electronic records  
  • Sarbanes-Oxley (SOX) compliance  
  • Good Automatic Manufacturing Practices issue 5 (GAMP 5)  
  • Security and compliance single sign-on  
  • Customer-specific requirements  
  • Expensive R&D process and high production costs
  • Counterfeit products  
  • Supply chain disruptions  
  • Cyber security concerns  

 

Alithya 365 PharmaXpress  

Implement your ERP system properly to meet the needs of unique government regulations for pharmaceutical manufacturers and keep the thorough records needed to say compliant. Results: improved quality management, batch/lot management, compliance tracking, production dispensing and more. 

Deliver high-quality products that ensure optimal patient outcomes by extending Microsoft Dynamics 365 with industry expertise that medical device manufacturers can trust. Get the full picture of your business in real time to anticipate and respond to supply chain risks and securely provide innovative life-saving medical devices.  

 

Solve top challenges, including:

 

  • Regulatory requirements and validation
  • Complete traceability and quality controls
  • Expensive R&D process and high production costs
  • Counterfeit products
  • Supply chain disruptions
  • Cyber security concerns
  • 21 CFR Part 11 electronic records
  • Sarbanes-Oxley (SOX) compliance
  • Good Automatic Manufacturing Practices issue 5 (GAMP 5)

 

MedDeviceXpress  

Combine lean manufacturing processes with strict regulatory compliance processes to succeed in the complex medical device manufacturing industry. The result: deploy an ERP system on a tighter timeline to meet these requirements and more. 

Capture new sources of growth with operational agility and sustainability by blending Microsoft Dynamics 365 with expertise that building products manufacturers trust. Protect your revenue streams and profitability with data-driven smart manufacturing processes and business models supported by one source of truth.

 

Face your challenges, including:  

 

  • Construction market volatility  
  • Supply chain disruptions  
  • Tariff changes  
  • Production planning  
  • Inventory management  
  • Quality control  
  • Sustainability reporting  
  • Mergers and acquisitions  

Keep up with volatile economic growth and surging demand by optimizing Microsoft Dynamics 365 with proven expertise for industrial goods manufacturers. Satisfy customer demand and bring smart manufacturing to life with Microsoft Dynamics 365 and warranties, configuration, Lean, advanced engineering change orders, product lifecycle management, enterprise asset management, field services, and more.  

 

Microsoft Dynamics 365 can help you tackle common challenges like:  

 

  • Surging global competition  
  • Never-ending supply chain disruptions  
  • Emerging skill gaps  
  • Reshoring strategies  
  • Changing consumer demand  
  • Ongoing cybersecurity  
  • Needing to embrace new technology  

Close more deals, track services, and manage warranties with an integrated Microsoft solutions that covers operations, field service, sales, customer service, project management, and marketing activities. Leverage data more effectively to strengthen relationships with customers and equipment manufacturing partners with relevant opportunities for ongoing growth.  

 

Overcome top challenges, including:  

 

  • Labor shortages  
  • Equipment downtime  
  • Supply chain disruptions  
  • Inventory management and services  
  • Customer relationship management  
  • Surging demand for new and used equipment  
  • Lack of adoption of the latest technology  

 

 

Alithya 365 Power App for Equipment Dealers

Leverage AI and data to analyze equipment sales and service history to target the right prospects and close more business.  

 

Alithya 365 Advanced Field Service

Configure, price, quote and fulfill complex orders based on inventory and build-to-suit configured products, including parts, warranty, and dynamic pricing. 

Drive growth while improving your performance using Microsoft Dynamics 365 with Alithya's proven expertise in mixed-mode manufacturing sectors, such as paper, rubber, plastics, and metals. Empower every area of your business to seize advantages beyond the next disruption by gaining clear insight and effective collaboration from one source of truth.

 

As a mixed-mode manufacturer, you face the challenges of both process and discrete production environments. Rely on our experience in both areas to help your organization achieve its business outcomes.  

Enrich data that flows securely across all points of care ‒ giving healthcare providers the support they need to improve patient engagement and community health outcomes. Improve patient engagement, physician referrals, and health outcomes by flowing enriched business intelligence and CRM data securely through every point of care with integrated applications and analytics-driven dashboards on a single platform.

 

Alithya 365 Power Apps for Healthcare
Track patient and physician referrals, tie phone call info to marketing campaigns, and monitor the community health continuum.

 

  • Alithya 365 Physician Referral Management
  • Alithya 365 Patient Outreach
  • Alithya 365 Marketing Analytics
  • Alithya 365 Facilities Management
     


 

Boost productivity, reduce administrative tasks, optimize strategic outcomes, and streamline operations with automation that’s based on seamless integration of data-driven dashboards, tools, and agent, broker, and customer portals.

 

  • Alithya 365 Power Apps for Insurance Brokers
    Onboard and manage your insurance agents efficiently and reduce risks by staying complaint
  • AI-FI Trade Surveillance 
    Manage complex surveillance and compliance challenges with greater ease. With AI-FI Trade Surveillance, you can reduce false positives by up to 95% and spend more time on what’s important to your business and clients.
     

Exceed expectations with a true 360-degree view of your clients by enhancing Microsoft Dynamics 365 with Alithya’s professional services experts. Make the biggest difference to your clients and business with a framework that accelerates the ROI of your investment in Microsoft Dynamics 365. Achieve business outcomes such as increased bid win ratio, improved operational efficiency, more profitable projects, better account management and upselling, increased leads and stronger pipeline, and more.

 

Alithya 365 Property Management
Strengthen tenant relationships, create consistent leasing experiences, and deliver proactive maintenance services.
 

Elevate the performance of your entire business ‒ from the factory floor to customer service ‒ while addressing compliance, production, and sales challenges. Navigate erratic demand, resource and capacity constraints, strict regulations, and raw material volatility by empowering employees with accurate forecasts, real-time intelligence, best-practice templates, and modern ERP and CRM solutions.

 

 

  • Alithya 365 Operations
    Consolidate the information you need so you can gain key visibility on quality problems and drive important decisions in your organization to ensure compliance with requirements. 
  • Alithya 365 Power Apps for Manufacturing
    Give your team higher-quality data to plan better, sell more, track assets and warranties, and process returns with our Microsoft Power Apps for manufacturing. 
  • Alithya 365 DiscreteXpress
    Use a pre-configured infrastructure, toolset, and sample data to provide an easy place for discrete goods manufacturers to start their implementation—eliminating costly hours of analysis and training. The result: easily manage production orders, support lean manufacturing processes, forecast sales, configure products and more.
  • Alithya 365 EAMXpress
    Incorporate leading industry scenarios into a tested and proven asset management template for a quick shop-floor ERP implementation in equipment-focused industries. The result: streamline processes like corrective and preventative maintenance as well as spare parts management.

     

Microsoft Dynamics 365 and our industry expertise can empower you to conquer the challenges of producing and distributing high-quality food. Weather changing consumer preferences, tightening regulations, and rising demand for sustainability with a data-driven culture running on one source of truth.  

 

Take on any challenge, including:  

 

  • Regulatory requirements  
  • Changing consumer demands  
  • FSA/USDA validation  
  • Recall and mock recalls  
  • Quality control  
  • Mergers and acquisitions  
  • Traceability  
  • Supply chain disruptions  

 

Alithya 365 FoodXpress

Integrate more than 1,000 defined processes, data sets and food industry-related settings into Microsoft Dynamics 365 for F&O. The result: better manage batches and lots, co/by-product and catch weight processing, trade promotions, customer rebates and more.

 

Alithya 365 Dairy

Fulfill dairy-specific regulatory requirements, complex accounting and reporting rules, quality testing demands, traceability needs, and complex formulations/processing requirements. 

Manage multiple variables across your product engineering and delivery processes by combining Microsoft Dynamics 365 with industry expertise that chemical manufacturers trust.  

 

Solve challenges, including:  

 

  • Growing from mergers and acquisitions  
  • Changing regulations  
  • Minimizing raw materials waste  
  • Managing batch potency  
  • Accelerating research and development  
  • Developing sustainable products  

 

Alithya 365 ChemXpress

Streamline chemical-specific procedures and leverage the benefits of your historical data for quick reporting across your organization. Results: easily manage batches and lots, potency, quality, co/by-product processing, customer rebates, trade promotions, compliance tracking, attribute-based pricing and more. 

Alithya and Microsoft Dynamics 365 can help you move goods faster with less waste and better compliance. Maximize capacity, comply with regulatory demands, and drive continuous improvement by gaining greater visibility organization-wide with one source of truth.

 

Tackle these areas:  

 

  • Regulatory requirements  
  • FDA and USDA validation  
  • Quality controls  
  • Complete traceability  
  • Production and R&D management  
  • 21 CFR Part 11 electronic records  
  • Sarbanes-Oxley (SOX) compliance  
  • Good Automatic Manufacturing Practices issue 5 (GAMP 5)  
  • Security and compliance single sign-on  
  • Customer-specific requirements  
  • Expensive R&D process and high production costs
  • Counterfeit products  
  • Supply chain disruptions  
  • Cyber security concerns  

 

Alithya 365 PharmaXpress  

Implement your ERP system properly to meet the needs of unique government regulations for pharmaceutical manufacturers and keep the thorough records needed to say compliant. Results: improved quality management, batch/lot management, compliance tracking, production dispensing and more. 

Deliver high-quality products that ensure optimal patient outcomes by extending Microsoft Dynamics 365 with industry expertise that medical device manufacturers can trust. Get the full picture of your business in real time to anticipate and respond to supply chain risks and securely provide innovative life-saving medical devices.  

 

Solve top challenges, including:

 

  • Regulatory requirements and validation
  • Complete traceability and quality controls
  • Expensive R&D process and high production costs
  • Counterfeit products
  • Supply chain disruptions
  • Cyber security concerns
  • 21 CFR Part 11 electronic records
  • Sarbanes-Oxley (SOX) compliance
  • Good Automatic Manufacturing Practices issue 5 (GAMP 5)

 

MedDeviceXpress  

Combine lean manufacturing processes with strict regulatory compliance processes to succeed in the complex medical device manufacturing industry. The result: deploy an ERP system on a tighter timeline to meet these requirements and more. 

Capture new sources of growth with operational agility and sustainability by blending Microsoft Dynamics 365 with expertise that building products manufacturers trust. Protect your revenue streams and profitability with data-driven smart manufacturing processes and business models supported by one source of truth.

 

Face your challenges, including:  

 

  • Construction market volatility  
  • Supply chain disruptions  
  • Tariff changes  
  • Production planning  
  • Inventory management  
  • Quality control  
  • Sustainability reporting  
  • Mergers and acquisitions  

Keep up with volatile economic growth and surging demand by optimizing Microsoft Dynamics 365 with proven expertise for industrial goods manufacturers. Satisfy customer demand and bring smart manufacturing to life with Microsoft Dynamics 365 and warranties, configuration, Lean, advanced engineering change orders, product lifecycle management, enterprise asset management, field services, and more.  

 

Microsoft Dynamics 365 can help you tackle common challenges like:  

 

  • Surging global competition  
  • Never-ending supply chain disruptions  
  • Emerging skill gaps  
  • Reshoring strategies  
  • Changing consumer demand  
  • Ongoing cybersecurity  
  • Needing to embrace new technology  

Close more deals, track services, and manage warranties with an integrated Microsoft solutions that covers operations, field service, sales, customer service, project management, and marketing activities. Leverage data more effectively to strengthen relationships with customers and equipment manufacturing partners with relevant opportunities for ongoing growth.  

 

Overcome top challenges, including:  

 

  • Labor shortages  
  • Equipment downtime  
  • Supply chain disruptions  
  • Inventory management and services  
  • Customer relationship management  
  • Surging demand for new and used equipment  
  • Lack of adoption of the latest technology  

 

 

Alithya 365 Power App for Equipment Dealers

Leverage AI and data to analyze equipment sales and service history to target the right prospects and close more business.  

 

Alithya 365 Advanced Field Service

Configure, price, quote and fulfill complex orders based on inventory and build-to-suit configured products, including parts, warranty, and dynamic pricing. 

Drive growth while improving your performance using Microsoft Dynamics 365 with Alithya's proven expertise in mixed-mode manufacturing sectors, such as paper, rubber, plastics, and metals. Empower every area of your business to seize advantages beyond the next disruption by gaining clear insight and effective collaboration from one source of truth.

 

As a mixed-mode manufacturer, you face the challenges of both process and discrete production environments. Rely on our experience in both areas to help your organization achieve its business outcomes.  

Enrich data that flows securely across all points of care ‒ giving healthcare providers the support they need to improve patient engagement and community health outcomes. Improve patient engagement, physician referrals, and health outcomes by flowing enriched business intelligence and CRM data securely through every point of care with integrated applications and analytics-driven dashboards on a single platform.

 

Alithya 365 Power Apps for Healthcare
Track patient and physician referrals, tie phone call info to marketing campaigns, and monitor the community health continuum.

 

  • Alithya 365 Physician Referral Management
  • Alithya 365 Patient Outreach
  • Alithya 365 Marketing Analytics
  • Alithya 365 Facilities Management
     


 

Boost productivity, reduce administrative tasks, optimize strategic outcomes, and streamline operations with automation that’s based on seamless integration of data-driven dashboards, tools, and agent, broker, and customer portals.

 

  • Alithya 365 Power Apps for Insurance Brokers
    Onboard and manage your insurance agents efficiently and reduce risks by staying complaint
  • AI-FI Trade Surveillance 
    Manage complex surveillance and compliance challenges with greater ease. With AI-FI Trade Surveillance, you can reduce false positives by up to 95% and spend more time on what’s important to your business and clients.
     

Exceed expectations with a true 360-degree view of your clients by enhancing Microsoft Dynamics 365 with Alithya’s professional services experts. Make the biggest difference to your clients and business with a framework that accelerates the ROI of your investment in Microsoft Dynamics 365. Achieve business outcomes such as increased bid win ratio, improved operational efficiency, more profitable projects, better account management and upselling, increased leads and stronger pipeline, and more.

 

Alithya 365 Property Management
Strengthen tenant relationships, create consistent leasing experiences, and deliver proactive maintenance services.
 

Full-service Upgrade Assistance

You can rely on Alithya’s 20+ years of Microsoft experience to upgrade your ERP and CRM system on time and within budget. Upgrade your Microsoft investment your way - from system upgrades and data preparation to environment refreshes and cloud migration, our team has the expertise you need.

Legacy Systems Modernization

 

  • Migrate your CRM to Azure - Collaborate, manage, and monitor your sales and marketing activities with ease.
  • Upgrade your ERP system - Move your business forward with the full power of Microsoft Dynamics 365 Finance and Operations (F&O). 
  • Keep AX in place - Let us help you move to Microsoft Azure while you continue to support your Dynamics AX environment. 
  • Move to Azure – Expand your reach, innovate offerings, and enhance network security by building and maintaining your data center with ease. 
     

Implementation Services

From a single cloud to multi-cloud project, we have you covered. Get the most value from your Microsoft solutions with Alithya’s unparalleled implementation solutions, services, and expertise. Count on Alithya’s technology know-how and process expertise for on-time, on-budget CRM and ERP implementations. 

Alithya 365 Implementation Accelerators

Reduce the time needed to deploy your Microsoft solution by using templates built on our industry expertise and experience. 

 

  • ChemXpress 
  • FoodXpress 
  • PharmaXpress 
  • MedDeviceXpress 
  • DiscreteXpress 
  • EAMXpress 
  • CapitalProjectsXpress 
  • AnalyticsXpress 

Going live is just the beginning

We help you define your goals and meet them with Microsoft Dynamics 365 training and deployment for your business. 

Drive User Adoption and Business Outcomes

After deploying Microsoft Dynamics for hundreds of customers across all industries and business models, we know what it takes to turn your initiative into an ongoing success. Our team of adoption, change management, and training experts can help you get your whole team on board.

Build a Modern Workplace with Microsoft and Alithya

The workplace is evolving ‒ from distributed teams and new business models to complex security concerns. Get ready for every shift by tracking user adoption across multiple workstreams and providing support on demand beyond go-live.

Benefit from Microsoft Dynamics Support

Access the expertise you need to ensure your Microsoft Dynamics 365 solutions are up, running, and serving your evolving business needs. With Alithya CONNECT, you gain comprehensive and proactive support resources that provide the answers to solving challenges and delivering expected outcomes. 

Start Your Digital Transformation

Reach out to our Microsoft professionals to modernize your technology and processes for better business outcomes.

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