Unlock new capabilities with AI-driven copilots

Diving into AI adoption can feel like a massive undertaking, but added efficiencies make it worth it in the long run. Microsoft Copilot is an AI assistant which helps you supercharge your team’s workday. You can achieve more in less time with generative AI, amplify productivity with extra help right where you need it, and get ahead without compromising security.

 

Many organizations use Microsoft 365 Copilot to increase productivity within Microsoft 365 apps. We help you move beyond just Microsoft 365 Copilot to Copilot across your entire Microsoft footprint – incorporating Dynamics 365 Sales, Service, Finance, Copilot Studio, Power Platform, Fabric, Security, and Project Operations. Microsoft Dynamics 365 Copilot and Copilot Studio deliver efficiency projects such as developing customer service chatbots, predictive maintenance, sales forecasting, inventory management, financial analysis, energy management, and much, much more.  

You purchased Copilot – now what?

Alithya supports every step of your Copilot journey, introducing a new era of AI-powered productivity. Alithya helps clients dig into the latest innovations in Microsoft Copilot – helping you discover how it can help transform the way you work with our tailored, four-step process.

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event-driven architecture

We start with a discovery where we help you define what specific challenges you can address with AI within your organization in a discovery workshop/value assessment. We help you discover what workflows can be streamlined with generative AI. Then we will perform a technical readiness assessment and set up a change enablement strategy for your team which includes:

 

  • In-depth exploration of Copilot and AI capabilities
  • Thorough analysis of current technical environment
  • Identify potential security and compliance issues
  • Assessment of data readiness and integration points
  • Governance tool education for Copilot data management
  • Organizational readiness assessment
  • Training and support frameworks
  • Roadmap for Copilot implementation, change enablement, and adoption 
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We then develop a training plan for upskilling your team on Microsoft Copilot and best practices. We develop a communications plan and employee outreach program for maximum adoption and ROI which includes:

 

  • Persona, functional role, and use case driven content creation and training development pathways
  • Multi-channel communication strategy and timeline rollout for different audience segments
  • Stakeholder engagement strategy
  • Proactive employee outreach to resolve identified issues and mitigate potential security risks
  • Feedback mechanisms for continuous improvement 
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We help your organization securely adopt Microsoft Copilot with custom training content, instructor-led training, and self-guided learning, including:

 

  • Role-specific multi-modal training content
  • Scenario-based tutorials aligned with real-world cases
  • Highly interactive sessions with hands-on exercises and real-time problem-solving instruction
  • Customizable curriculum based on organizational needs and learning preferences
  • Assessments to measure comprehension and skill acquisition
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Our seamless multichannel support delivery team empowers you with 24x7 live and on-demand support, personal coaching, persona and scenario-based solutions, and extensibility for Microsoft Copilot that will:

 

  • Minimize business disruptions with 24x7 digital workplace support available on multiple channels  
  • Tiered support levels and seamless escalation process for complex problems
  • Real-world scenario simulations and customized workshops tailored to specific roles & functional areas
  • Advanced reporting analytics to measure Copilot productivity & ROI
  • Custom Copilot development and integration with data & systems 
Image
event-driven architecture

We start with a discovery where we help you define what specific challenges you can address with AI within your organization in a discovery workshop/value assessment. We help you discover what workflows can be streamlined with generative AI. Then we will perform a technical readiness assessment and set up a change enablement strategy for your team which includes:

 

  • In-depth exploration of Copilot and AI capabilities
  • Thorough analysis of current technical environment
  • Identify potential security and compliance issues
  • Assessment of data readiness and integration points
  • Governance tool education for Copilot data management
  • Organizational readiness assessment
  • Training and support frameworks
  • Roadmap for Copilot implementation, change enablement, and adoption 
Image

We then develop a training plan for upskilling your team on Microsoft Copilot and best practices. We develop a communications plan and employee outreach program for maximum adoption and ROI which includes:

 

  • Persona, functional role, and use case driven content creation and training development pathways
  • Multi-channel communication strategy and timeline rollout for different audience segments
  • Stakeholder engagement strategy
  • Proactive employee outreach to resolve identified issues and mitigate potential security risks
  • Feedback mechanisms for continuous improvement 
Image

We help your organization securely adopt Microsoft Copilot with custom training content, instructor-led training, and self-guided learning, including:

 

  • Role-specific multi-modal training content
  • Scenario-based tutorials aligned with real-world cases
  • Highly interactive sessions with hands-on exercises and real-time problem-solving instruction
  • Customizable curriculum based on organizational needs and learning preferences
  • Assessments to measure comprehension and skill acquisition
Image

Our seamless multichannel support delivery team empowers you with 24x7 live and on-demand support, personal coaching, persona and scenario-based solutions, and extensibility for Microsoft Copilot that will:

 

  • Minimize business disruptions with 24x7 digital workplace support available on multiple channels  
  • Tiered support levels and seamless escalation process for complex problems
  • Real-world scenario simulations and customized workshops tailored to specific roles & functional areas
  • Advanced reporting analytics to measure Copilot productivity & ROI
  • Custom Copilot development and integration with data & systems 

Microsoft Copilot empowers every team across your organization

Microsoft Copilot adds efficiencies to every team across your organization, including executive/management, sales, finance, marketing, customer service, legal, HR, administrative, IT, project management, and more. Alithya helps you explore and create use cases that align to your business challenges and growth opportunities by creating custom copilots to fit your exact purpose. 

Copilot use cases

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The possibilities are endless with customized copilots. Some more common uses of AI assistants include:

 

  • Utilize a chat bot to access knowledge from various data sources
  • Create AI agents that automate business workflows and tasks  
  • Automate your support desk services
  • Connect your project-centric business using a single AI-powered application
  • Automate checklists when completing a capital project instead of sending a spreadsheet around
  • Automate proposals and RFPs 

Industry-focused Copilots

Using Microsoft Copilot Studio, Alithya has experience with Copilot across key industries, including financial services, manufacturing, healthcare, retail, and public sector. Alithya’s industry expertise reduces implementation time and accelerates ROI.

Financial services

With Microsoft Copilot, financial services organizations conduct company research, implement Know Your Customer (KYC) regulations, simplify the process of verifying sources of money, boost credit memo generation, and process claims faster with improved data access and communications. 

finance

Manufacturing

With Microsoft Copilot, manufacturers support factory maintenance activities to reduce downtime, use an agent to help improve factory operations and OEE, analyze equipment data and maintenance schedules, manage recalls and freight leakage, and much more. 

manufacturing

Public Sector

In the public sector, Microsoft Copilot can improve citizen access to services, improve communications, enable budget adherence, and improve procurement cycle time by streamlining procurement from RFPs to contracts. 

Government

Healthcare

Healthcare payors and providers can improve operational efficiency, quality of care, market share and competition, financial sustainability, population health management, and ROI through effective use of Microsoft Copilot.

healthcare

Get started with AI today

By taking a structured approach to AI and Microsoft Copilot adoption, you'll be on your way to successfully integrating AI into your organization. We're here to help you get started today. Contact us for an initial assessment and discovery session. 

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