Alithya assist you in managing your technological environments with our client service centre.
With the help of our Client Service Center, Alithya guides and supports you by taking charge of your digital environment.
Our multidisciplinary team ensures the redundancy of our services in case of emergencies, our hourly capacity and our response time respecting your requirements and needs at all time.
Our team stands out through proactive management, a deep involvement in process optimization, and a willingness to satisfy our clients. Our consultants make technological watch central to their daily operations. At each follow-up meeting, our aim is to give clients the proper tools for them to work with an effective updated system as well as benefit from a cost reduction and a decrease in non-performing elements.
Some situations require functional expertise or knowledge of the various development tools. Our team of consultants will identify the expertise needed to analyze effectively these situations, to promptly analyze these situations, to quickly take corrective actions and resolve incidents.