Team Lead, Human Capital Shared Services

Please note that this is a hybrid position.

Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team.

Take your ambitions to the next level

We are looking for a team lead, Human Capital Shared Services, who will be responsible for the day-to-day management of the team of technicians. You will coordinate tasks and projects to ensure team efficiency and performance, while being a key point of contact for operational and Human Capital issues.

• Supervision:

  • Supervise and support team members daily;

  • Allocate tasks and projects according to team members’ skills and workload;

  • Serve as a resource for the team, offering technical and operational advice.

• Planning and Coordination:

  • Collaborate with the Shared Services manager in planning and coordinating team activities to achieve set objectives;

  • Ensure project deadlines and objectives are met while maintaining high work quality.

• Process Improvement:

  • Identify opportunities to improve internal human resources (HR) processes and offer effective solutions;

  • Collect and analyze HR data to assess process efficiency, and make improvement suggestions.

• Project Management:

  • Manage HR projects autonomously or semi-autonomously, depending on their complexity;

  • Oversee project implementation stages, ensure compliance with defined objectives and meet deadlines.

• HR Audits and Reports:

  • Conduct audits of various platforms to ensure proper operation and compliance;

  • Create documents and reports according to Human Capital operations and business partners needs;

  • Provide background investigation reports when required. 

When it just clicks!

Does this sound like you?

• Diploma of College Studies (DCS) in HR management, business administration, or a related field (asset);

• Minimum of 5 years of experience in an HR team, preferably in team management;

• Proficiency in Microsoft Office Suite;

• Analytical skills to evaluate processes and make improvement suggestions;

• Excellent leadership skills, with the ability to motivate and guide a team towards objective achievement;

• Ability to:

  • manage and resolve conflicts effectively, with a diplomatic approach;

  • organize, plan and coordinate team activities effectively.

• Oral and written communication skills to interact effectively with team members and stakeholders.

Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a daily basis with employees and managers outside of Quebec, as well as to read, understand and produce documentation.