Please note that this is a remote position. You will be working with US-based clients during their office hours. No travel is expected in this role, all work will be done remotely in a work-from-home environment.
Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team.
Take your ambitions to the next level
As an Oracle EPM support consultant, you will provide day-to-day functional support to Oracle EPM clients (Hyperion On-Prem and EPM Cloud) across multiple industries for Essbase, Planning (PBCS), Data Management and EDM products in a shared services help desk environment using the Jira ticketing system. You will also have the opportunity to receive training and learn additional modules.
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Process support tickets, recommend enhancements and optimize client processes, on or across multiple products and platforms;
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Provide remote post-production support for live clients;
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Support clients via MS Teams, email and the Jira ticketing system.
When it just clicks!
Does this sound like you?
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Finance/accounting background: CPA or BBA;
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Minimum of 5 years of implementation or support experience;
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Strong experience with Hyperion On-Premises and Oracle Cloud EPM Planning and Budgeting;
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Experience with:
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Oracle reporting (FRS, SmartView);
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FDMEE/Data Management/EDM.
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Expert-level knowledge of Essbase, Hyperion Planning and Cloud Planning/PBCS;
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Ability to understand and modify complex business rules;
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EPM Automate and batch scripting experience (asset);
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Ability to organize and multi-task, work with a team as well as independently and manage time effectively;
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Strong verbal and written communication skills.
- English: Proficient