Oracle Cloud SCM Lead Consultant, Managed Services

Your role, your impact

As an Oracle SCM Cloud lead consultant, you will be instrumental in optimizing client processes and driving enhancements in Oracle SCM modules, specifically Procurement, Inventory, and Planning. Your role will involve managing support tickets, recommending and implementing system improvements, and delivering comprehensive training sessions. By understanding client needs and providing expert advice, you will help clients maximize the value of their Oracle Fusion Cloud investments and achieve operational excellence.

Your impact extends beyond immediate issue resolution. You will proactively identify opportunities for continuous improvement, ensuring long-term client satisfaction and success. Collaborating closely with cross-functional teams, you will ensure seamless project delivery and foster strong, collaborative relationships with clients and internal stakeholders. Your efforts will empower clients to confidently use Oracle SCM Cloud applications, fostering self-sufficiency and driving significant improvements in efficiency and productivity.

Your day-to-day

• Triage, prioritize, and resolve support tickets related to Oracle SCM modules, serving as the go-to expert for troubleshooting and resolving issues, ensuring minimal disruption to client operations;

• Analyze client needs and system performance to recommend and implement enhancements, helping clients leverage Oracle Cloud capabilities to their fullest potential;

• Conduct detailed assessments of client processes and identify opportunities for improvement;

• Design and implement solutions that streamline operations, reduce costs, and enhance efficiency;

• Develop and deliver comprehensive training sessions for clients, empowering them to use Oracle SCM modules effectively;

• Collaborate with the technical team to develop and implement solutions;

• Provide functional expertise to ensure technical enhancements align with client needs and Oracle best practices;

• Create detailed documentation for technical enhancements, including reports, interfaces, conversions, extensions, and workflows (RICEW);

• Conduct thorough testing to ensure enhancements meet quality standards and client requirements;

• Engage with clients to understand their business requirements and provide expert advice on Oracle SCM Cloud solutions;

• Configure Oracle SCM Cloud applications to meet client-specific needs;

• Customize workflows, reports, and interfaces to enhance system functionality;

• Work closely with cross-functional teams, including technical consultants, project managers, and client stakeholders, to ensure successful project delivery and client satisfaction.

Our offer

• Balance that works for you: Work-life balance helps us stay at our best. We offer flexible work options, and with our Unlimited Vacation Plan, you can rest and recharge when you need it most.
• Rewarding achievements every step of the way: Your contributions matter. From day one, our total rewards package offers a comprehensive compensation plan, including short- and long-term incentive programs.
• Your well-being matters: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.
• Continuous growth and learning: When you join Alithya, you’re joining a team committed to investing in your development. Refining your expertise is essential in a rapidly evolving industry, and we support your continuous growth every step of the way. Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs designed to empower you to lead your teams with confidence and deliver impactful outcomes, and with a tuition reimbursement program for external training, we set you up for success to thrive and achieve your ambitions.  
• Ownership with opportunity: Our people drive our success. Through our Employee Share Purchase Plan with matched contributions, you become a stakeholder, sharing in our growth and directly benefiting from our collective achievements.