Our mission, your future
As a global community of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate intrapreneurs, each driven to make a difference. Together, we challenge the status quo and push each other to new heights.
Ready to make a significant impact on mission-critical projects and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us!
Your role, your impact
As an Oracle Fusion Cloud functional analyst, you will join our internal support team dedicated to the use of Oracle by corporate teams. More specifically, you will be responsible for supporting users in the finance team in Canada and collaborating with the internal audit team in establishing and maintaining IT general controls (ITGC).
Your day-to-day
-
Support users of Alithya’s financial and project modules in their use of Oracle Fusion Cloud;
-
Propose and implement solutions based on Oracle best practices;
-
Assist internal users in the analysis, understanding and definition of their needs and business processes to guide them in selecting appropriate technological solutions that are fully integrated into the enterprise architecture;
-
Configure applications according to user needs and specifications;
-
Monitor and implement solutions for internal users, in continuous improvement mode, and provide the necessary support to resolve problems;
-
Develop and execute functional, integrated and system tests;
-
Track and resolve critical and recurring issues with major impact;
-
Manage client expectations, resolve technical issues promptly and maintain high service levels in accordance with established service-level agreements (SLAs);
-
Understand and document stakeholder reporting and auditing requirements.
Keys to your success
-
Bachelor’s degree in computer science, or other job-related training;
-
Minimum of 5 years of experience as a functional analyst with an Oracle software package (Oracle ERP Cloud, Oracle E-Business);
-
Experience with financial and project/PPM modules (GL, AP, AR, project billing, etc.);
-
Experience working as part of an application support team;
-
Mastery of various Oracle audit concepts: unified audit, audit policies, conditional audit, granular audit and audit roles;
-
Familiarity with service-level agreements (SLAs), service-level objectives (SLOs), and the management of incidents, problems, service requests, knowledge and client relationships;
-
Ability to maintain good relationships with clients and set priorities;
-
Excellent written communication skills, and an advanced level of English required to collaborate with users based in the U.S., Canada, England and other countries.
Extra edge
-
Oracle ERP (Oracle Accounting Hub Cloud, Oracle Financials Cloud, GL, Payables, Receivables, Oracle Revenue Management Cloud) and ITIL certifications;
-
Experience with Oracle Fusion Cloud, customer service and the use of a ticketing system;
-
Knowledge of Oracle EPM.
Language skills
- English: Proficient
Our authenticity is our strength
The diversity of our backgrounds, experiences, thoughts and insights is our competitive advantage. We foster a collaborative environment rooted in our core values of respect, well-being, passion, trust, integrity and creativity. For us, diversity, equity and inclusion aren’t just buzzwords; they’re essential drivers of innovation and excellence, and powerful catalysts for inspiration and evolutionary ideas. The empowerment of our people is fundamental to being the trusted advisor to our clients. Join us in embracing our authenticity and in leveraging our unique perspectives to collectively build the future we all envision.
An inclusive path to success
Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page at https://www.alithya.com/en/accessibility.