About us

QUALITY POLICY AND CERTIFICATION

Alithya has a rigorous quality policy, in compliance with ISO 9001 standards, ensuring its customers receive professional services of the highest quality.

Quality is an essential part of the service Alithya provides to its customers.

In fact, quality is a constant concern in all stages of customer service delivery as well as in all internal processes of governance, coaching, improvement and support.

Therefore, our quality policy is to:

  • Implement business development strategies while respecting ethical rules and the organizational reality of our clients;
  • Satisfy our customers by establishing an ongoing partnership aimed at fully understanding their expectations and responding to their needs with our services;
  • Offer quality services with added value augmented by the control and the continuous improvement of our working methods and the maintenance of our avant-garde technological expertise;
  • Encourage our growth and fulfillment by promoting a healthy and stimulating environment that fosters creativity and improves skills, career success and teamwork;
  • Constantly strive for continuous improvement of our processes and quality management system supported by effective risk management and identification of opportunities.

We are proud that our approach TO quality management system is recognised and that our Montreal and Quebec City offices are ISO 9001 certified.

OUR AREAS OF INTERVENTION

Banking, financial markets and insurance

Manufacturing, retail and distribution

Energy

Transportation

Telecommunications

Healthcare

Professional services

Public sector

FOR MORE INFORMATION ABOUT OUR PRODUCTS AND SERVICES, PLEASE CONTACT US!


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